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Atassian Engineer

Company Name:
Vector Consulting, Inc
Our client is looking for an experienced Atassian Engineer to work out of their Atlanta office or Philadelphia, PA. office, for a 6 month contract to hire opportunity.

Required Skills:

Knowledge of Atlassian software - Jira, Confluence etc. ( https://www.atlassian.com/software) - not just working knowledge, but the ability to create, build. manage, extend etc.
Reporting - we need reports on all the various support activities as well as reports on wiki utilization.
Metric tools - we have been asked to step up the implementation of tracking of usage and flow of wiki use patterns and determine what items are most useful.
Support ticket tracking, escalation and resolution - makes sure that
tickets
are distributed appropriately and resolved quickly. Needs great organizational and follow up skills
executive
interaction - role includes interacting with component owners at Comcast , RDK-M execs and key Partners, S3, Intel etc. presence at key meetings occasionally as well as weekly conference calls to provide updates
Customer interactions and communication - this role has historically played a key role in communicating with the RDK licensee
community
in notifying of ticket status or getting clarity on issues.

Nice to have:

Other web based software, web based tools or even web site support for the RDK -M.

About Vector

Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance - THE VECTOR WAY.

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