Customer Service Representative
VN Systems VN Systems Duluth, GA Duluth, GA Full-time Full-time $16.
00 - $22.
74 an hour $16.
00 - $22.
74 an hour 3 days ago 3 days ago 3 days ago Job
Summary:
We are seeking a Customer Service Representative to join our team.
The ideal candidate should be fluent in English and Vietnamese, possess exceptional communication skills, and have a passion for delivering outstanding customer service.
Responsibilities:
- Handle customer inquiries via phone, email, and live chat in a professional manner - Provide accurate, valid, and complete information by using the right methods/tools - Upsell products and services when appropriate - Analyze customer needs and recommend the best solutions - Conduct outbound calls to follow up on customer issues or inquiries - Maintain a high level of customer satisfaction through excellent service
Experience:
- Previous experience in customer service or a related field is preferred - proficiency in English and is required - Strong phone etiquette and active listening skills - Ability to multitask, prioritize, and manage time effectively - Experience with CRM systems is a plus Joining our team as a Customer Service Representative offers:
- Competitive salary - Opportunities for career growth and advancement within the company - Comprehensive training program to ensure success in the role If you are a motivated individual with a passion for helping customers and possess the necessary language skills, we encourage you to apply for this exciting opportunity.
Job Type:
Full-time Pay:
$16.
00 - $22.
74 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $22.
74 an hour $16.
00 - $22.
74 an hour 3 days ago 3 days ago 3 days ago Job
Summary:
We are seeking a Customer Service Representative to join our team.
The ideal candidate should be fluent in English and Vietnamese, possess exceptional communication skills, and have a passion for delivering outstanding customer service.
Responsibilities:
- Handle customer inquiries via phone, email, and live chat in a professional manner - Provide accurate, valid, and complete information by using the right methods/tools - Upsell products and services when appropriate - Analyze customer needs and recommend the best solutions - Conduct outbound calls to follow up on customer issues or inquiries - Maintain a high level of customer satisfaction through excellent service
Experience:
- Previous experience in customer service or a related field is preferred - proficiency in English and is required - Strong phone etiquette and active listening skills - Ability to multitask, prioritize, and manage time effectively - Experience with CRM systems is a plus Joining our team as a Customer Service Representative offers:
- Competitive salary - Opportunities for career growth and advancement within the company - Comprehensive training program to ensure success in the role If you are a motivated individual with a passion for helping customers and possess the necessary language skills, we encourage you to apply for this exciting opportunity.
Job Type:
Full-time Pay:
$16.
00 - $22.
74 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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